Isn’t it about time you had a fulfilling career and worked alongside individuals just as passionate and driven as you are? Apply today to take the first step in a career with SLM Facility Solutions Nationwide.
Who Are We Looking For?
SLM Facility Solution Nationwide’s staff are more than just employees. We are a community that prides itself on cultivating a supportive environment to encourage growth and learning.
Accountability. Integrity. A shared belief in SLM’s mission, vision, and values. Flexibility. Each member of our family understands these are important and are committed to producing results for our clients while building relations with our vendors or strategic partners.
What do we believe in?
Education – All employees receive ongoing, supportive training. We never stop learning and encourage our team members to grow personally and professionally.
Success – SLM offers a variety of career options based on experience, education, and personal interests. They are designed to help employees set goals and to keep you on the right path to a successful career.
FUN– From Chili Cook-Offs, Summer Olympics, Family Outings, Holiday Parties, Cookie Exchanges, Birthday Celebrations, an Office Dog and so much more! We work hard and play harder believing all days should start and end with a smile.
Giving Back – Since our inception in 1998, SLM has and will consistently give back to charities. Through monetary donations, food drives, blood drives, time volunteering, and community clean-ups, the SLM team will never stop helping our local community and beyond.
Keeping You and Your Family Happy– SLM offers a comprehensive benefits package including 401(k) plan, medical, dental, and vision plans as well as life insurance and other supplemental plans.
Ready to Join?
We’ve worked hard to earn our outstanding reputation. This means we hire the best, the smartest, and the out-of-the-box thinkers who have taken us to the next level. However, we’re not even close to the finish line and consistently seeking for the next go-getters. The ones who are not afraid to get into the trenches, work hard and do what it takes to get the job done, support our clients and build long-lasting relationships with all parties. Apply today to start your career with SLM Facility.
Position Summary
| The Operations Intake Specialist is responsible for providing essential administrative support to the operations department. This role involves a variety of tasks, including managing incoming and outgoing communications, maintaining accurate records, and providing excellent customer service. The ideal candidate will possess strong organizational skills, attention to detail, and a proactive approach to problem-solving. |
Essential Job Requirements
- Sorting and filing email.
- Responding to email inquiries from customers and strategic partners and providing accurate information.
- Open tickets in ERP system and ensure accurate documentation.
- Perform data entry and maintain accurate records.
- Answer and transfer calls.
- Place outbound calls to confirm service and/or details.
- Perform basic support tasks.
- Meet quality standards relating to professionalism, timeliness, empathy, and sense of urgency.
- Onsite until fully trained across all operations; afterward remote, if desired.
- Other duties as assigned.
Qualifications
- High school diploma.
- Minimum of 1 year of customer service experience, preferred.
- Exceptional verbal and written communication skills.
- Courteous, professional manner, strong customer service skills.
- Attention to detail with a high level of accuracy and efficiency.
- Ability to type 40-60 words per minute with accuracy.
- Working knowledge of Windows, Word, Excel, Outlook, and Internet.
- Willingness to learn proprietary ERP system
Status and Scope
Reports directly to Solid Waste Manager
Travel Requirements
Little to no travel required
Job Features
Position Summary The Operations Intake Specialist is responsible for providing essential administrative […]
Facilities Service Buyer
Position Summary
The Facilities Service Buyer plays a critical role in a dynamic, fast-paced environment by sourcing, negotiating and managing Strategic Partners to support the organization’s rapid growth and operational needs. This role involves collaborating with internal stakeholders to understand service requirements, conducting market research, and insuring the procurement of services aligns with budgetary and quality standards. Agility, strong negotiation skills, and the ability to make quick, informed decisions to ensure seamless service delivery are essential.
Essential Job Requirements
- Manage and track projects and bid process for prospective and existing clients.
- Prepare requests for bids providing accurate, detailed information to current and potential
- Strategic Partners for services the company seeks to purchase, as well as, the specific client requirements that must be met.
- Analyze bids and procurement data to ensure accuracy, identify cost-saving opportunities and improve service efficiency and delivery.
- Negotiate pricing quickly while ensuring quotes are received from multiple Strategic Partners focusing on the best value and quality of service.
- Foster a collaborative and positive work environment by actively engaging with team members and cross-functional teams, promoting open communication, and supporting collective problem-solving efforts to understand urgent service requirements and ensure alignment with business objectives
- Identify and monitor market trends and industry developments to stay ahead of procurement needs and adapt strategies accordingly.
- Rapidly identify, evaluate and on-board potential Strategic Partners to meet immediate operational needs.
- Maintain and update a comprehensive database of approved Strategic Partners for quick reference and decision-making, while managing and building strong relationships with
- Strategic Partners to ensure prompt quality delivery, compliance with contractual obligations, and efficient issue resolution.
- Ensure compliance with organizational policies while adapting to changing priorities in a fastpaced environment.
- Provide administrative and data entry support to the procurement department as requested.
- Buyers are assigned to collaborate with Category Manager on a project-to-project basis.
Qualifications
- College degree strongly preferred.
- Minimum of three years’ similar experience working in a fast-paced environment, customer service, and/or purchasing experience preferred.
- Proven experience in project management and procurement within fast-paced industries, such as facility maintenance and service-oriented environments.
- Exceptional phone etiquette is essential, along with the ability to engage with customers and Strategic Partners in a professional manner.
- Exceptional negotiation and communication skills.
- Strong analytical abilities with a quick decision-making mindset.
- Proficient in Microsoft Office Suite with a demonstrated ability utilizing Excel.
- Excellent planning, organizational, and attention-to-detail skills are required to manage multiple priorities and meet established deadlines simultaneously.
- Demonstrated strong interpersonal skills and the ability to collaborate effectively in a team-oriented environment, while also functioning independently within the scope of assigned responsibilities.
- Proven experience in handling stress and maintaining composure in a fast-paced, dynamic work environment, ensuring high performance and effective decision-making under pressure.
Status and Scope
Reports directly to Procurement Manager
Travel Requirements
Little to no travel required
Job Features
Position Summary The Facilities Service Buyer plays a critical role in a […]